All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All products are sent via Royal Mail/Parcel Force. Shipping charges for your order will be calculated and displayed at checkout. 

UK Shipping Time Estimates

Standard 2nd Class  2-3 Business Days

First Class  1-2 Business Days

International Shipping

International Standard - 3-5 (Europe) 6-7 (Outisde Europe)

For Tracked shipping, please select the product 'Tracked Shipping' before checkout. The tracking code will be sent to your email. Please allow 48 hours for the tracking information to become available. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Saudah Pop is not responsible for these charges if they are applied and are your responsibility as the customer.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact me at [email protected] or fill in the contact form with your name and order number, and I will look into it for you.

Damage in Transit

In the event that your order arrives damaged in any way, please email me as soon as possible at [email protected] with your order number and a photo of the item’s condition. I address these on a case-by-case basis but will try my best to work towards a satisfactory solution. When it comes to limited edition items, only refunds will avaliable.

If you have any further questions, please don't hesitate to contact me at [email protected] or using the contact form.